FREQUENTLY ASKED QUESTIONS:

What is the largest size media you can print on?
36" wide (35" max. image) by 96" long.

What types of media can you print on?
We stock all of the most popular types of media (bond paper, photobase paper, waterproof paper, polybase, vinyl, canvas, scrim banner, backlit, etc.)

What type of ink do you use?
We use CMYK UV Pigment inks for water and fade resistant applications and CMYK Dye Inks for short term indoor graphics.

What about finishing?
We offer hot & cold lamination as well as sprayed on clearcoats, mounting on Sintra, Gatorboard and Foamcore up to 1/2" thick. Edge trim, mounting & display hardware is also available.

What kind of files can I send?
Just about any raster format like Photoshop, TIF or JPG. We can also handle vector formats like Illustrator, Freehand and Corel Draw. We accept both Mac and PC files.

What resolution should my files be?
It's always best to provide the highest resolution possible within practical limits. 100 pixels per inch (at the final size) is an absolute minimum--300 pixels per inch is optimum.

What types of storage media do you accept?
We can accept your files on diskettes, 100mb Zips and CD's.

Can I send my originals for you to scan?
Yes--we can scan rigid art up to 30" x 40". We can also work from 4"x5" or 8"x10" copy transparencies (we do not recommend working from 35mm or 2-1/4" formats). If you send  a transparency, also send a reference print for color matching.

What about turn-around time?
Of course this will depend somewhat on the size and complexity of your project, but most jobs we can be completed in about a week.

How do I pay for my order?
We accept MC & VISA & AMERICAN EXPRESS.

What about shipping?
We can ship UPS, FedX, Priority Mail or Express Mail. Please keep in mind the maximum allowable length & girth of a UPS package is 130" (165" for FedEx). Items larger than this will have to ship as motor freight.

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To contact us:

Toll Free: 877-352-1712
Voice/VM: 724-652-2712
Fax: 724-652-4988
e-mail: jdugger@pdfsolutions.com

PDF Printing Solutions
208 Mechanic Street
New Castle, PA 16101